Tensor collaborates closely with public safety officials. This document describes the procedures for law enforcement officers and other first responders to safely interact with Tensor 's Robocars, and supplemental information related to the Tensor's autonomous driving technology. This guide is intended to be used by trained first responders and assumes a professional-level background in safely responding to emergencies, including those involving damaged vehicles.
The document details how to communicate with the Tensor team through an urgent contact line and non-urgent email. It also provides procedures for interacting with RoboCars during incidents and emergency scenarios, including responses to emergency vehicles, post-collision protocols, immobilizing the vehicle, disengaging autonomous mode, turning off the engine, opening the trunk, and towing. Additionally, the guide includes a base vehicle safety emergency response section covering procedures to disable 12V and high voltage power, extrication considerations, and fire response.